Terms of Service
- Sold "As Is" Policy
- Ordering Information
- Payment Information
- Shipping Information
- Damaged Merchandise
- Warranty Information
Q: Sold "As Is" Policy
Our site, to include all contents, serves as products sold with an, “as is” basis to include no warranties or liabilities. By the use of this site you have acknowledged that you make purchases at your own risk and you have assumption for all costs associated in connection and that prestige mustang is not liable or under fault for any damages related to your use.
Prestige mustang offers primarily used automotive parts. All manufacturers names, symbols, logos, and descriptions are used for the purpose of general identification only. It is neither inferred nor implied that prestige mustang is associated with, owned by, connected to, or affiliated in any way whatsoever with the following trademarked vehicle manufacturers or logo branded companies or merchandise: ACC, Aeromotive, Auto Meter ,B & M ,Bama, Bassani, Bbk, Borla, Boss, Brembo, Bullit, Canton,cervini’s, Classic Design Concepts, Cobra, Edelbrock, Eibach,falken, Ford, Ford Racing, FR500, Heartthrob, Hellion, Holley,hooker Headers, Hurst, JBA, K & N, Kirban, Kooks, Laguna, Mac, Mach1, Magnaflow, Maximum Motorsports, Mickey Thompson,moser, Motorcraft, MSD, Mustang, Flowmaster Fomoco, Ford Motors, McLaren Motorsport, Nitto, Pirelli, Pro Dash 5.0, Professional Products, Prothane, Pypes, Ram, SVT, saleen, Roush, Scott Drake, Shelby, Shelby Cobra, SLP Performance, Steeda, Sumitomo, SVO, TMI, Trickflow, Vortech.
Q: Ordering Information
Orders may be placed online or by calling us directly. 770-207-PONY(7669) or Toll Free 1-866-45-STANG(78264). Regular operating hours are Monday through Friday, 9 am- 6 pm, and Saturday from 9 am- 2 pm (EST.) We are closed on Sundays.
Q: Payment Information
We offer prepay and deposits, credit card, debit card, wire transfer and cash payments. We do not accept COD. We accept Visa, Mastercard, Discover, and American Express credit cards only.
Q: Shipping Information
We offer UPS , US Mail and motor freight (truck) only. We take great care in packaging all of our orders to our customers, so a small handling fee is included in the cost of shipping. We offer drop shipments, and can send your package to whatever destination you choose and send the invoice to you.
Please inspect the contents of the container upon arrival and verify the information included on the invoice. Please be sure to check the packaging material for items as well. Many times we pack smaller items inside of larger items for protection. If you discover your order is incomplete, please contact us immediately.
Q: Damaged Merchandise
In the event of a container is open, crushed, bent or torn upon arrival if you have access to a digital camera, please take a picture of the box unopened and then immediately check for the missing or damaged items and contact us. Due to the nature of the parts we ship, please inspect the part for damage that coincides with the damage to the container.
There are no refunds on used parts, special order parts, or electrical parts. New parts must be returned within thirty (30) days and will be assessed a 25% restocking fee.
You must also obtain a Return Merchandise Authorization (RMA) number by contacting us or submitting an RMA request.
Q: Warranty Information
All engines carry a 90-day, unlimited mileage warranty. All engines are warranted against excessive oil use, excessive smoking, rod knock, cracked block, cracked heads, and bad crankshafts, unless otherwise noted at the time of sale. Warranty will be voided without proof of oil changes at 3000 mile intervals. Engine assemblies are limited to block and cylinder heads as a unit with valve covers and oil pan. All engine accessories, fuel systems, distributors, carburetors, idle valves, throttle bodies wiring, exhaust manifolds, alternators, smog pumps, power steering pumps, and air conditioning compressors are not covered under this warranty but may be included on some engine assemblies to make installation easier.
All transmissions (automatic or manual) carry a 30-day, unlimited mileage warranty. Automatic transmissions are sold as an assembly including torque converter. All shift cables, modulator valves, electrical switches and shift levers are not included in sale of automatic transmissions. Manual transmissions are also sold as an assembly. All bellhousings, shifters and shifter linkages are not included in the sale of manual transmission. All overdrive transmissions must have all adjustments set by a certified transmission shop immediately upon installation or warranty will be voided. Automatic transmissions must have the converter installed all the way into front pump before installation. Improper installation will void warranty. Warranty does not include abusive treatment, such as improper shifting or racing of any kind. All returns may be disassembled for inspection before replacements are made. Transmissions with broken gears will not be warranted. Warranty does not include leaks.
All rear axle assemblies carry a 90-day, unlimited mile warranty. All rear axle assemblies are warranted against bent housings, bent axle shafts or noisy bearings.
Any engine, transmission or rearend assembly that is taken apart, modified or abused by customer will have no warranty, return, credit or exchange. All electrical parts carry no warranty or guarantee and therefore cannot be returned, exchanged or credited. No exceptions.
All prices are subject to change without notice. Please call for discounts on quantity items.
By clicking the 'Accept' button you agree to these terms and conditions. By completing and submitting the electronic order form (or proceeding through the 'checkout process') you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order. If there is a pricing error on the website and the customer purchases a product below the rate it should be. Prestige Mustang has the right to email or call customer to clarify the proper terms of the product.